Effective Date: January 1, 2024
Thank you for choosing Mala Solutions Furniture and Fittings. We aim to provide a seamless and enjoyable shopping experience. Please review our Shipping Policy for information on shipping rates, delivery times, and procedures.
1. Order Processing:
Orders are typically processed within 1-2 business days from the date of purchase. Processing times may vary during peak seasons or promotions.
2. Shipping Rates:
Shipping rates are calculated based on the weight of your order and the destination address. You can view the shipping costs at checkout before completing your purchase.
3. Shipping Methods:
We offer various shipping methods, including standard and expedited options. The available methods and delivery times will be displayed at checkout.
4. Delivery Times:
Delivery times depend on the selected shipping method and your location. Standard shipping within the continental United States typically takes 3-7 business days, while expedited shipping may take 1-3 business days.
5. International Shipping:
We currently offer shipping within the United States only. We do not offer international shipping at this time.
6. Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your shipment using the provided tracking information.
7. Shipping Delays:
While we strive to meet our estimated delivery times, unforeseen circumstances such as weather, carrier delays, or other factors may cause delays. We appreciate your understanding in such situations.
8. Shipping Address:
Please ensure that the shipping address provided during checkout is accurate. We are not responsible for items delivered to an incorrect address due to customer error.
9. Delivery Confirmation:
For security reasons, a signature may be required upon delivery. If you are not available to sign for the package, the carrier may leave a notice with instructions on how to arrange re-delivery or pick up.
10. Lost or Stolen Packages:
If your package is lost or stolen, please contact us at [contact@malafurniture.shop] as soon as possible. We will work with the carrier to resolve the issue and ensure you receive your order.
11. Contact Us:
If you have any questions or concerns about our Shipping Policy, please contact us at [contact@malafurniture.shop].
By making a purchase on our website, you agree to adhere to the terms of this Shipping Policy.
January 1, 2024